Privacy Policy

Terms & Conditions – Puja Cosmetic Store

Welcome to Puja Cosmetic Store. By accessing or using our website, you agree to comply with the following Terms & Conditions. Please read them carefully before making any purchase.

1. General

  • The website www.pujacosmeticstore.com (example domain) is operated by Puja Cosmetic Store, established in 2018, headquartered in Kolkata, India.

  • By using this website, you acknowledge that you are at least 18 years old or accessing the site under the supervision of a parent/guardian.

  • Puja Cosmetic Store reserves the right to modify, update, or change these Terms & Conditions at any time without prior notice.

2. Products & Services

  • We offer a wide range of cosmetics, skincare, haircare, and beauty products suitable for all skin types (dry, oily, normal, sensitive, and combination).

  • All products displayed are subject to availability. We make every effort to ensure product descriptions, images, and prices are accurate, but errors may occur.

  • Puja Cosmetic Store reserves the right to discontinue or limit the quantity of any product at its sole discretion.

3. Pricing & Payment

  • All prices listed on our website are in Indian Rupees (INR) and include applicable taxes unless stated otherwise.

  • Payments must be made through secure and approved payment gateways. We do not store your card or banking details.

  • In case of incorrect pricing or technical errors, Puja Cosmetic Store reserves the right to cancel or refuse an order.

4. Shipping & Delivery

  • Orders are processed and shipped within the estimated time mentioned during checkout. Delivery times may vary based on location and courier services.

  • Puja Cosmetic Store is not responsible for delays caused by courier partners, natural calamities, or unforeseen circumstances.

  • Shipping charges, if any, will be mentioned at checkout.

5. Returns, Refunds & Exchanges

  • Due to the personal and hygienic nature of cosmetic products, we do not accept returns once the product is opened or used.

  • Returns/exchanges are only accepted if the product delivered is damaged, defective, or incorrect.

  • Customers must raise a request within 48 hours of delivery by contacting our support team.

  • Refunds, if applicable, will be processed to the original mode of payment within 7–10 working days.

6. User Responsibilities

  • Users must provide accurate personal details (name, address, contact information) during checkout.

  • Any fraudulent, false, or misleading information provided may lead to cancellation of orders or permanent account suspension.

  • Users agree not to misuse the website, attempt hacking, or engage in activities that disrupt services.

7. Intellectual Property

  • All website content including text, images, graphics, and logos are the intellectual property of Puja Cosmetic Store and are protected under applicable laws.

  • No part of this website may be reproduced, copied, or used for commercial purposes without written consent.

8. Privacy Policy

  • We respect your privacy and are committed to protecting your personal information.

  • Your data will only be used for order processing, delivery, and updates related to Puja Cosmetic Store.

  • We do not sell, share, or misuse customer data. For more details, please read our Privacy Policy.

9. Limitation of Liability

  • Puja Cosmetic Store is not responsible for any allergic reactions, side effects, or damages resulting from the use of products. Customers are advised to read product labels and consult professionals if required.

  • Our maximum liability shall be limited to the value of the product purchased.

10. Governing Law

  • These Terms & Conditions shall be governed by and construed under the laws of India.

  • Any disputes will be subject to the jurisdiction of the courts in Kolkata, West Bengal.

11. Contact Us

For queries, complaints, or support, please reach out to us:

Puja Cosmetic Store
Head Office: Kolkata, India
Email: [Your Email Here]
Phone: [Your Contact Number Here]